OWFI provides a shepherd/personal assistant for every visiting speaker/editor/agent. The shepherd picks them up from the airport, makes sure they get checked into their hotel, makes sure they get to each each event within the conference they need to be, fetches them water/hot cocoa/coffee/Tylenol etc, takes them to lunch if they are not asked by anyone else, takes them sightseeing if there is time, and then gets them back to the airport when it is all over. A shepherd also makes an invaluable contact and if they are lucky, a new friend.
I had the honor of shepherding Tor editor, Melissa Frain at this year's conference. This is her and me at one of the banquets.